Charlotte-Douglas International Airport

Current wait time: N/A days

Global Entry Interview Guide

This guide will help with everything you need to know to prepare for and book your Global Entry interview at Charlotte-Douglas International Airport.

Step 1 - Apply for Global Entry

You must first apply for the Global Entry program through the DHS Trusted Traveler Programs website. You will be asked to pay a $100 fee for a 5 year membership. You will also have to fill out questions regarding your background.

Note: You are able to waive the $100 fee if you pay using one of these travel credit cards .

Start Your Global Entry Application

Step 2 - Wait for conditional approval

After your application has been submitted, you will have to wait for conditional approval. Conditional approval means that you have been pre approved for the Global Entry program, but you need to schedule an interview to finalize your application.

The conditional approval process can take anywhere from 24 hours to multiple months, depending on the volume of applications, your background, etc.

Step 3 - Schedule Your Global Entry interview

Congratulations! You've been conditionally approved for Global Entry. The next step is to schedule your interview at Charlotte-Douglas International Airport.

  • Click the button below to open the DHS Trusted Traveler Program website.
  • Scroll down to your state (NC)
  • Click on Charlotte-Douglas International Airport
  • Click on the "Chose This Location" button to see the available timeslots at Charlotte-Douglas International Airport
Schedule Your Global Entry Interview

Step 4 - Skip the Global Entry Interview wait time

You might notice that Charlotte-Douglas International Airport is showing "No appointments available for this location", or the next appointment available is months out.

So what can you do?

Global Entry interview appointments are constantly cancelled, rescheduled, and added. This means that if you can monitor the interview slots, you can find an appointment that fits your schedule.

This is exactly what Global Entry Alerts does. We monitor the interview slots at Charlotte-Douglas International Airport and send you an SMS alert when an appointment opens up. This way, you can skip the long wait time and book your interview as soon as this week.

Click below to sign up and cut months off your Global Entry interview appointment wait time.

Sign Up For Global Entry Alerts

Charlotte-Douglas International Airport Details

Charlotte-Douglas International Airport Map

Charlotte-Douglas International Airport
5501 Josh Birmingham Parkway
Charlotte, NC 28208

Phone Number: +1 (980) 235-1622

Directions: The Charlotte CBP Global Entry Enrollment Center is located in the International Arrivals Area, down the hallway, situated to the left and behind baggage carousel E (if you are facing the carousel). NOTE: The Charlotte CBP Global Entry Enrollment Center is NOT in the office with the glass exterior, but down the hallway that says “Arriving International Flights, Do Not Enter.” The office is located at the end of the hallway, immediately before the double doors, on the right. There is a freestanding Global Entry sign, with an arrow, outside of the office.

Notes: Please visit the airport’s website at for detailed parking information; the closest parking is the Hourly lot as it is directly across from the building. NOTE: The Charlotte CBP Global Entry Enrollment Center does not validate parking. Masks are optional. Passport and Driver's License/ Proof of Residency are required.

Ready to book your interview?

Sign up and get 30 days of SMS alerts for open interview appointments near you.