You must first apply for the Global Entry program through the DHS Trusted Traveler Programs website. You will be asked to pay a $120 fee for a 5 year membership. You will also have to fill out questions regarding your background.
Note: You are able to waive the $120 fee if you pay using one of these travel credit cards .
Start Your Global Entry ApplicationAfter your application has been submitted, you will have to wait for conditional approval. Conditional approval means that you have been pre approved for the Global Entry program, but you need to schedule an interview to finalize your application.
The conditional approval process can take anywhere from 24 hours to multiple months, depending on the volume of applications, your background, etc.
Congratulations! You've been conditionally approved for Global Entry. The next step is to schedule your interview at Charlotte-Douglas International Airport.
You might notice that Charlotte-Douglas International Airport is showing "No appointments available for this location", or the next appointment available is months out.
So what can you do?
Global Entry interview appointments are constantly cancelled, rescheduled, and added. This means that if you can monitor the interview slots, you can find an appointment that fits your schedule.
This is exactly what Global Entry Alerts does. We monitor the interview slots at Charlotte-Douglas International Airport and send you an SMS alert when an appointment opens up. This way, you can skip the long wait time and book your interview as soon as this week.
Click below to sign up and cut months off your Global Entry interview appointment wait time.
Sign Up For Global Entry Alerts
Charlotte-Douglas International Airport
5501 Josh Birmingham Parkway
Charlotte, NC 28208
Phone Number: +1 (980) 235-1622
Directions: The Charlotte CBP Global Entry Enrollment Center is located in the International Arrivals Area, down the hallway, situated to the left and behind baggage carousel E (if you are facing the carousel). NOTE: The Charlotte CBP Global Entry Enrollment Center is NOT in the office with the glass exterior, but down the hallway that says “Arriving International Flights, Do Not Enter.” The office is located at the end of the hallway, immediately before the double doors, on the right. There is a freestanding Global Entry sign, with an arrow, outside of the office.
Notes: Please visit the airport’s website at www.cltairport.com for detailed parking information; the closest parking is the Hourly lot as it is directly across from the building. NOTE: The Charlotte CBP Global Entry Enrollment Center does not validate parking. Masks are optional. Passport and Driver's License/ Proof of Residency are required.
Make sure to bring the following documents to your Global Entry interview at Charlotte-Douglas International Airport:
Follow these tips to ensure a smooth Global Entry interview experience:
Ready to book your interview?
Sign up and get 30 days of SMS alerts for open interview appointments near you.