Step 1 - Apply for Global Entry
You must first apply for the Global Entry program through the DHS Trusted Traveler Programs website. You will be asked to pay a $120 fee for a 5 year membership. You will also have to fill out questions regarding your background.
Note: You are able to waive the $120 fee if you pay using one of these travel credit cards .
Start Your Global Entry ApplicationStep 2 - Wait for conditional approval
After your application has been submitted, you will have to wait for conditional approval. Conditional approval means that you have been pre approved for the Global Entry program, but you need to schedule an interview to finalize your application.
The conditional approval process can take anywhere from 24 hours to multiple months, depending on the volume of applications, your background, etc.
Step 3 - Schedule Your Global Entry interview
Congratulations! You've been conditionally approved for Global Entry. The next step is to schedule your interview at Norfolk EC.
- Click the button below to open the DHS Trusted Traveler Program website.
- Scroll down to your state (VA)
- Click on Norfolk EC
- Click on the "Chose This Location" button to see the available timeslots at Norfolk EC
Step 4 - Skip the Global Entry Interview wait time
You might notice that Norfolk EC is showing "No appointments available for this location", or the next appointment available is months out.
So what can you do?
Global Entry interview appointments are constantly cancelled, rescheduled, and added. This means that if you can monitor the interview slots, you can find an appointment that fits your schedule.
This is exactly what Global Entry Alerts does. We monitor the interview slots at Norfolk EC and send you an SMS alert when an appointment opens up. This way, you can skip the long wait time and book your interview as soon as this week.
Click below to sign up and cut months off your Global Entry interview appointment wait time.
Sign Up For Global Entry AlertsNorfolk EC Details
Directions: Directions to Port Office Points South Take I-95 North toward Richmond. Exit at US-58 East toward Emporia/Norfolk. Proceed approximately 68 miles. Take ramp toward I-264 East/Portsmouth/I-64/Norfolk/US-13 North/VA Beach. Merge onto I-664 South/Hampton Roads. Merge onto I-264 East toward Portsmouth/Norfolk. Exit at Waterside Drive. Continue on waterside drive and make right turn onto Martin’s Lane. Turn left on East Main Street to Customhouse (1 block on left). Points North Take I-95 South toward Richmond, VA. Exit at I-295 South toward Rocky Mount. Exit at I-64 East toward Norfolk/Virginia Beach. Stay on I-64 and proceed through the Hampton Roads Bridge Tunnel. Continue on I-64 to the exit for I-264 West toward Norfolk. Continue on I-264. Exit at Waterside Drive. Continue on waterside drive and make right turn onto Martin’s Lane. Turn left on East Main Street to Customhouse (1 block on left). This is located directly across from the Hilton Norfolk The Main hotel. Upon arrival to the U.S. Customhouse your will see the granite stairs, the public door is to the left of the stairs on the ground level. There is no public parking available at the U.S Customhouse but there are several city owned parking garages close by. The closest being Town Park Garage at 110 West Main Street, Norfolk, VA 23510 and the are meters on the street that may be available. Please log into https://www.norfolk.gov/445/Parking-Rates for current rates.
Notes: Please ensure you bring your current passport and state ID i.e. Drivers License, Real ID card. The lobby of the U.S. Customhouse has limited seating. Additionally, there are no public restrooms available. By appointment only, no walkins.will be allowed.