Norfolk Enrollment Center Details
Directions
Directions to Port Office
Points South
Take I-95 North toward Richmond. Exit at US-58 East toward Emporia/Norfolk. Proceed approximately 68 miles. Take ramp toward I-264 East/Portsmouth/I-64/Norfolk/US-13 North/VA Beach. Merge onto I-664 South/Hampton Roads. Merge onto I-264 East toward Portsmouth/Norfolk. Exit at Waterside Drive. Continue on waterside drive and make right turn onto Martin’s Lane. Turn left on East Main Street to Customhouse (1 block on left).
Points North
Take I-95 South toward Richmond, VA. Exit at I-295 South toward Rocky Mount. Exit at I-64 East toward Norfolk/Virginia Beach. Stay on I-64 and proceed through the Hampton Roads Bridge Tunnel. Continue on I-64 to the exit for I-264 West toward Norfolk. Continue on I-264. Exit at Waterside Drive. Continue on waterside drive and make right turn onto Martin’s Lane. Turn left on East Main Street to Customhouse (1 block on left).
This is located directly across from the Hilton Norfolk The Main hotel. UPON ARRIVAL TO THE U.S. CUSTOMHOUSE YOU WILL SEE THE GRANITE STAIRS, THE PUBLIC DOOR IS TO THE LEFT OF THE STAIRS ON THE GROUND/ STREET LEVEL.
There is no public parking available at the U.S Customhouse but there are several city owned parking garages close by. The closest being Town Park Garage at 110 West Main Street, Norfolk, VA 23510 and the are meters on the street that may be available. Please log into https://www.norfolk.gov/445/Parking-Rates for current rates.
Notes
Be advised, in the event of a federal government shutdown all global entry appointments will be cancelled until further notice. Please ensure you bring your current passport and state ID i.e. Drivers License, Real ID card. The lobby of the U.S. Customhouse has limited seating. Additionally, there are no public restrooms available. The entrance for applicants is on the Street Level. The Norfolk, VA Enrollment Center is open 7 days a week. By appointment only, no walk-ins will be allowed.
