West Palm Beach Enrollment Center

Current wait time: 38 days

Global Entry Interview Guide

This guide will help with everything you need to know to prepare for and book your Global Entry interview at West Palm Beach Enrollment Center.

Step 1 - Apply for Global Entry

You must first apply for the Global Entry program through the DHS Trusted Traveler Programs website. You will be asked to pay a $100 fee for a 5 year membership. You will also have to fill out questions regarding your background.

Note: You are able to waive the $100 fee if you pay using one of these travel credit cards .

Start Your Global Entry Application

Step 2 - Wait for conditional approval

After your application has been submitted, you will have to wait for conditional approval. Conditional approval means that you have been pre approved for the Global Entry program, but you need to schedule an interview to finalize your application.

The conditional approval process can take anywhere from 24 hours to multiple months, depending on the volume of applications, your background, etc.

Step 3 - Schedule Your Global Entry interview

Congratulations! You've been conditionally approved for Global Entry. The next step is to schedule your interview at West Palm Beach Enrollment Center.

  • Click the button below to open the DHS Trusted Traveler Program website.
  • Scroll down to your state (FL)
  • Click on West Palm Beach Enrollment Center
  • Click on the "Chose This Location" button to see the available timeslots at West Palm Beach Enrollment Center
Schedule Your Global Entry Interview

Step 4 - Skip the Global Entry Interview wait time

You might notice that West Palm Beach Enrollment Center is showing "No appointments available for this location", or the next appointment available is months out.

So what can you do?

Global Entry interview appointments are constantly cancelled, rescheduled, and added. This means that if you can monitor the interview slots, you can find an appointment that fits your schedule.

This is exactly what Global Entry Alerts does. We monitor the interview slots at West Palm Beach Enrollment Center and send you an SMS alert when an appointment opens up. This way, you can skip the long wait time and book your interview as soon as this week.

Click below to sign up and cut months off your Global Entry interview appointment wait time.

Sign Up For Global Entry Alerts

West Palm Beach Enrollment Center Details

West Palm Beach Enrollment Center Map

West Palm Beach Enrollment Center
1 East 11th Street, Third Floor
Riviera Beach, FL 33404

Phone Number: +1 (561) 844-1703

Directions: Located at the Port Of Palm Beach Cruise Terminal - **NOT AT PBI AIRPORT** . From I-95 - Head EAST on Exit 76 Blue Heron Blvd (2.7mi) // Turn RIGHT (south) onto Broadway Ave (0.8mi) // Turn LEFT onto E. 11th ST (0.2mi). Proceed straight to open parking lot across from 6 story building. Park facing water. Enter through glass double-doors under green awning. Elevator opens promptly at 12:00pm to the 3rd floor. *Note* - If using an Apple Phone for GPS directions, use Google Chrome browser for navigation not Safari. Waze is also another option. Welcome to the West Palm Beach Global Entry Enrollment Center.

Notes: Each applicant must schedule a separate interview. You will need to bring all of your valid passport(s) - USA & Foreign, and one other form of identification, such as a driver’s license or State ID card to your interview. Minors can use a birth certificate as a secondary form of ID, if no state ID is available. If you are a lawful permanent resident, you must present your machine readable permanent resident card as well. If you possess a valid USA Visa in an expired foreign passport, you will need that as well. Welcome to the West Palm Beach Seaport Global Entry Enrollment Center (EC). *Effective Monday, May 22, 2023, Global Entry hours of operation at the West Palm Beach EC will be 1200-1600. Appointments will be available from 1200-1500 (12:00pm-3:00pm). Effective Monday, May 22, 2023, we will accommodate Walk-Ins from 1500-1600 (3:00pm-4:00pm) daily 7 days a week- Excluding Federal Holidays.

Ready to book your interview?

Sign up and get 30 days of SMS alerts for open interview appointments near you.