Des Moines GE Enrollment Center (DSM)

Current wait time: 2 days

Global Entry Interview Guide

Everything you need to know for your interview at Des Moines GE Enrollment Center (DSM).

Updated weekly from actual appointments

Step 1 - Apply for Global Entry

You must first apply for the Global Entry program through the DHS Trusted Traveler Programs website. You will be asked to pay a $120 fee for a 5 year membership. You will also have to fill out questions regarding your background.

Note: You are able to waive the $120 fee if you pay using one of these travel credit cards .

Start Your Global Entry Application

Step 2 - Wait for conditional approval

After your application has been submitted, you will have to wait for conditional approval. Conditional approval means that you have been pre approved for the Global Entry program, but you need to schedule an interview to finalize your application.

How long it's actually taking: Most people get conditional approval in 1-4 weeks. During busy seasons (think January after everyone's New Year's resolution to travel more), it can stretch to 6-8 weeks.

Quick tip:

Triple-check your passport info matches your application exactly. Even a missing middle initial can cause weeks of delays. We've seen it happen too many times.

Step 3 - Schedule Your Global Entry interview

Congratulations! You've been conditionally approved for Global Entry. The next step is to schedule your interview at Des Moines GE Enrollment Center (DSM).

What people are saying about Des Moines GE Enrollment Center (DSM):

"Super quick - maybe 10 minutes total. The officer just asked about my travel plans." - Last week

"Get there 15 min early. They run on time here. Don't forget your driver's license!" - Yesterday

Documents to Bring (CBP Requirements):

  • Valid passport
  • Driver's license or state ID
  • Permanent resident card (if applicable)
  • Documents showing current address if recently moved
  • Click the button below to open the DHS Trusted Traveler Program website.
  • Scroll down to your state (IA)
  • Click on Des Moines GE Enrollment Center (DSM)
  • Click on the "Chose This Location" button to see the available timeslots at Des Moines GE Enrollment Center (DSM)
Schedule Your Global Entry Interview

Step 4 - Skip the Global Entry Interview wait time

You might notice that Des Moines GE Enrollment Center (DSM) is showing "No appointments available for this location", or the next appointment available is months out.

So what can you do?

Global Entry interview appointments are constantly cancelled, rescheduled, and added. This means that if you can monitor the interview slots, you can find an appointment that fits your schedule.

This is exactly what Global Entry Alerts does. We monitor the interview slots at Des Moines GE Enrollment Center (DSM) and send you an SMS alert when an appointment opens up. This way, you can skip the long wait time and book your interview as soon as this week.

Click below to sign up and cut months off your Global Entry interview appointment wait time.

Sign Up For Global Entry Alerts

Des Moines GE Enrollment Center (DSM) Details

Global Entry interview location map for Des Moines GE Enrollment Center (DSM)

6100 Fleur Drive

Des Moines, IA 50321

Phone Number: +1 (515) 256-5822

Directions: The Customs and Border Protection Global Entry Enrollment Center in Des Moines is located in a brick building on the south side of the main airport terminal directly across from the BLUE parking lot.

Notes: Free parking is available in front of the office. Please wait in your vehicle until your scheduled appointment time. An Officer will come out to meet you and escort you in. Make sure you have your passport and your driver's license with you as well as a valid proof of address. Firearms are not permitted. Walk-in appointments are not available at this location.

What to Bring to Your Interview

Make sure to bring the following documents to your Global Entry interview at %(place)s:

Tips for a Successful Interview

Follow these tips to ensure a smooth Global Entry interview experience:

Ready to book your interview?

Sign up and get 30 days of SMS alerts for open interview appointments near you.