What to Bring to Your Interview

Tips for a Successful Interview

Get Faster Appointment Notifications

Sign up for Global Entry Alerts to receive instant notifications when earlier appointment slots become available at Cleveland U.S. Customs and border protection.

Sign Up Now
GlobalEntryAlerts

Cleveland U.S. Customs and border protection

Current wait time: 29 days

Global Entry Interview Guide

This guide will help with everything you need to know to prepare for and book your Global Entry interview at Cleveland U.S. Customs and border protection.

Step 1 - Apply for Global Entry

You must first apply for the Global Entry program through the DHS Trusted Traveler Programs website. You will be asked to pay a $100 fee for a 5 year membership. You will also have to fill out questions regarding your background.

Note: You are able to waive the $100 fee if you pay using one of these travel credit cards .

Start Your Global Entry Application

Step 2 - Wait for conditional approval

After your application has been submitted, you will have to wait for conditional approval. Conditional approval means that you have been pre approved for the Global Entry program, but you need to schedule an interview to finalize your application.

The conditional approval process can take anywhere from 24 hours to multiple months, depending on the volume of applications, your background, etc.

Step 3 - Schedule Your Global Entry interview

Congratulations! You've been conditionally approved for Global Entry. The next step is to schedule your interview at Cleveland U.S. Customs and border protection.

  • Click the button below to open the DHS Trusted Traveler Program website.
  • Scroll down to your state (OH)
  • Click on Cleveland U.S. Customs and border protection
  • Click on the "Chose This Location" button to see the available timeslots at Cleveland U.S. Customs and border protection
Schedule Your Global Entry Interview

Step 4 - Skip the Global Entry Interview wait time

You might notice that Cleveland U.S. Customs and border protection is showing "No appointments available for this location", or the next appointment available is months out.

So what can you do?

Global Entry interview appointments are constantly cancelled, rescheduled, and added. This means that if you can monitor the interview slots, you can find an appointment that fits your schedule.

This is exactly what Global Entry Alerts does. We monitor the interview slots at Cleveland U.S. Customs and border protection and send you an SMS alert when an appointment opens up. This way, you can skip the long wait time and book your interview as soon as this week.

Click below to sign up and cut months off your Global Entry interview appointment wait time.

Sign Up For Global Entry Alerts

Cleveland U.S. Customs and border protection Details

Cleveland U.S. Customs and border protection Map

Customs & Border Protection
6747 Engle Road
Middleburg Heights, OH 44130

Phone Number: +1 (216) 267-3600

Directions:

Notes: No walk-in appointments will be granted. A valid passport in your possession is REQUIRED to complete the interview for enrollment. If you have a passport or name change update, please advise the Officer on duty and the changes will be made.

Ready to book your interview?

Sign up and get 30 days of SMS alerts for open interview appointments near you.