Douglas Enrollment Center

Current wait time: 1 days

Global Entry Interview Guide

This guide will help with everything you need to know to prepare for and book your Global Entry interview at Douglas Enrollment Center.

Step 1 - Apply for Global Entry

You must first apply for the Global Entry program through the DHS Trusted Traveler Programs website. You will be asked to pay a $100 fee for a 5 year membership. You will also have to fill out questions regarding your background.

Note: You are able to waive the $100 fee if you pay using one of these travel credit cards .

Start Your Global Entry Application

Step 2 - Wait for conditional approval

After your application has been submitted, you will have to wait for conditional approval. Conditional approval means that you have been pre approved for the Global Entry program, but you need to schedule an interview to finalize your application.

The conditional approval process can take anywhere from 24 hours to multiple months, depending on the volume of applications, your background, etc.

Step 3 - Schedule Your Global Entry interview

Congratulations! You've been conditionally approved for Global Entry. The next step is to schedule your interview at Douglas Enrollment Center.

  • Click the button below to open the DHS Trusted Traveler Program website.
  • Scroll down to your state (AZ)
  • Click on Douglas Enrollment Center
  • Click on the "Chose This Location" button to see the available timeslots at Douglas Enrollment Center
Schedule Your Global Entry Interview

Step 4 - Skip the Global Entry Interview wait time

You might notice that Douglas Enrollment Center is showing "No appointments available for this location", or the next appointment available is months out.

So what can you do?

Global Entry interview appointments are constantly cancelled, rescheduled, and added. This means that if you can monitor the interview slots, you can find an appointment that fits your schedule.

This is exactly what Global Entry Alerts does. We monitor the interview slots at Douglas Enrollment Center and send you an SMS alert when an appointment opens up. This way, you can skip the long wait time and book your interview as soon as this week.

Click below to sign up and cut months off your Global Entry interview appointment wait time.

Sign Up For Global Entry Alerts

Douglas Enrollment Center Details

Douglas Enrollment Center Map

1 Pan American Ave

Douglas, AZ 85607

Phone Number: +1 (520) 364-8486

Directions: Hours of operation are Monday through Saturday from 9am to 5pm. Closed on Federal Holidays. Enter the CBP Commercial Facility located on 1st and Pan American Avenue. If after hours please approach the Security Guard at the entry gate. DO NOT USE GPS. GPS may direct you into Mexico. Please view the attached map with correct route to the Douglas Enrollment Center. From Pan American AVE turn left on 3rd ST. Turn right on H AVE. Turn right on 1st ST. The gated Commercial Facility will be on the left immediately following the intersection of 1st ST and Customs AVE. ALL APPOINTMENTs ARE IN ARIZONA/MST TIME ZONE.

Notes: Report to Office #1304, located adjacent of the Commercial Processing Office. If you are not going to make it for your appointment. Please call or log into your account and reschedule.

Ready to book your interview?

Sign up and get 30 days of SMS alerts for open interview appointments near you.