San Juan Enrollment Center (Carolina SJU)

✓ Global Entry
2 day wait

Luis Muñoz Marin International Airport (SJU)

Carolina, PR 00983

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+1 (787) 253-7247

Mon-Fri 8am-4pm

Updated every few minutes

Wait Time History

How to Get Your Interview

Apply through the DHS Trusted Traveler Programs website. You'll pay a $120 fee for 5 years of membership.

💳 Pro tip: Many travel credit cards reimburse the $120 fee. See which cards

Start Application →

Most people get conditional approval in 1-4 weeks. During busy seasons, it can take 6-8 weeks.

⚠️ Important: Triple-check your passport info matches exactly. Even a missing middle initial can cause weeks of delays.

Once conditionally approved, schedule your interview at San Juan Enrollment Center (Carolina SJU).

📋 Documents to bring:

  • • Passaporte válido
  • • Driver's license or state ID
  • • Permanent resident card (if applicable)
Schedule Interview →

Appointments constantly open up from cancellations. We monitor 24/7 and text you instantly when a slot appears.

San Juan Enrollment Center (Carolina SJU) Detalhes

Direções

Global Entry Interviews are currently conducted at the new CBP location on the Interior Patio called “La Placita de Aerostar” if you are flying in to PR as soon as you depart the Baggage claim area for all Airlines EXCEPT Jet Blue, a set of double doors will open leading you in to an Interior Patio, our office is located on the right hand side. If you are driving to the airport then park your vehicle at the multi-level garage and go down to the first level, once you start walking towards the airport building you will see some columns that are painted grey and that are numbered, follow column number eight and that will lead you in to the interior patio “La Placita de Aerostar” you will see the office right in front of you. If you have any trouble finding the location please call 787-253-7247.

Notas

DO NOT FORGET TO BRING YOUR PASSPORT BOOK TO THE ENROLLMENT CENTER. All Global Entry Appointments at this Enrollment Center are scheduled in local Puerto Rico time. Since Puerto Rico does not observe Daylight Saving Time, the time you see is the time of your appointment - no adjustments are needed.

Map of San Juan Enrollment Center (Carolina SJU)

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San Juan Enrollment Center (Carolina SJU)

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