You must first apply for the Global Entry program through the DHS Trusted Traveler Programs website. You will be asked to pay a $100 fee for a 5 year membership. You will also have to fill out questions regarding your background.
Note: You are able to waive the $100 fee if you pay using one of these travel credit cards .Start Your Global Entry Application
After your application has been submitted, you will have to wait for conditional approval. Conditional approval means that you have been pre approved for the Global Entry program, but you need to schedule an interview to finalize your application.
The conditional approval process can take anywhere from 24 hours to multiple months, depending on the volume of applications, your background, etc.
Congratulations! You've been conditionally approved for Global Entry. The next step is to schedule your interview at San Juan Global Entry Enrollment Center.
You might notice that San Juan Global Entry Enrollment Center is showing "No appointments available for this location", or the next appointment available is months out.
So what can you do?
Global Entry interview appointments are constantly cancelled, rescheduled, and added. This means that if you can monitor the interview slots at San Juan Global Entry Enrollment Center, you can find an appointment that fits your schedule.
This is exactly what Global Entry Alerts does. We monitor the interview slots at San Juan Global Entry Enrollment Center and send you an SMS alert when an appointment opens up. This way, you can skip the long wait time and book your interview as soon as this week.
Click below to sign up and cut months off your Global Entry interview appointment wait time.Sign Up For Global Entry Alerts
Luis Muñoz Marin International Airport (SJU)
Indoor Patio (La Placita de Aerostar)
Carolina, PR 00983
Phone Number: +1 7872537247
Directions: Global Entry Interviews are currently conducted at the new CBP location on the Interior Patio called “La Placita de Aerostar” if you are flying in to PR as soon as you depart the Baggage claim area for all Airlines EXCEPT Jet Blue, a set of double doors will open leading you in to an Interior Patio, our office is located on the right hand side. If you are driving to the airport then park your vehicle at the multi-level garage and go down to the first level, once you start walking towards the airport building you will see some columns that are painted grey and that are numbered, follow column number eight and that will lead you in to the interior patio “La Placita de Aerostar” you will see the office right in front of you. If you have any trouble finding the location please call 787-253-7247.
Notes: DO NOT FORGET TO BRING YOUR PASSPORT BOOK TO THE ENROLLMENT CENTER. All Global Entry Appointments for the San Juan Enrollment Center are set on Local Time. Puerto Rico does not experience Daylight Saving Time Zone changes. As a precautionary measure to keep both yourself and our staff safe, please remember to maintain social distancing and wear a facemask while waiting for your interview. Thank you for working with us to keep a safe working environment.
Ready to book your interview?
Sign up and get 30 days of SMS alerts for open interview appointments near you.