February 22, 2026
We're writing to inform you about a significant development that temporarily affects our ability to provide Global Entry appointment alerts.
What's Happening
The U.S. Department of Homeland Security announced yesterday that they are suspending the Global Entry and TSA PreCheck programs due to an ongoing partial government shutdown. This suspension means that no new Global Entry appointment slots will become available until the programs resume normal operations.
According to DHS Secretary Kristi Noem's statement, the agency is "prioritizing the general traveling population at our airports and ports of entry and suspending courtesy and special privilege escorts" during this shutdown period.
How This Affects Our Service
Global Entry Alerts exists solely to help you find available appointment slots. With the Global Entry program suspended:
- No new appointments are being released by any enrollment center
- Our monitoring service cannot provide the value you're paying for
- We cannot predict when normal operations will resume
Our Response: Full Refunds Available
We believe in treating our customers fairly, especially during circumstances beyond anyone's control. Effective immediately:
We are offering full refunds to all active subscribers who request them. No questions asked.
Simply reply to this email or contact us at info@globalentryalerts.com with "Refund Request" in the subject line, and we'll process your refund within 2-3 business days.
For Those Who Choose to Stay
If you prefer to keep your subscription active: - We'll continue monitoring for the moment programs resume - You will NOT be charged during any period when the Global Entry program remains suspended - We'll send you immediate alerts when new appointments become available again
What We're Watching
We're closely monitoring: - Government shutdown developments - DHS announcements about program resumption - Any emergency measures that might affect appointment availability
Our Commitment
Global Entry Alerts was built to solve a real problem: the difficulty of finding available appointment slots. During this suspension, we cannot solve that problem because the appointments simply don't exist.
We'll continue providing updates as the situation develops and will immediately resume full service the moment Global Entry appointments become available again.
Thank you for your understanding during this unprecedented situation.
The Global Entry Alerts Team
Questions? Email us at info@globalentryalerts.com
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